Cookies Policy

 Updated on 01.11.2020

The purpose of this statement is to explain how we process your personal data, in the context of the management of cookies or other tracers on our website: 

The controller is Anthemis NV with registered office at Place Albert I, 9, 1300 Limal and registered with the Crossroads Bank for Enterprises under number BE 0873.098.285.

Pour le traitement général de vos données à caractère personnel nous vous renvoyons vers notre charte vie privée.

1. What is a cookie and what data are processed?  

Cookies are small text files placed on your device to store data that can be recalled by web servers in the domain that placed them. 

This file is kept on your computer when you visit our website to facilitate your navigation. Information and your preferences are recorded and stored in this text file, such as your choice of language for a website. When you visit the website again later, this cookie is sent back to the site in question. This way, the website recognises your browser and is able, for example, to remember your choice of language. This makes it possible to personalise the services offered.

Cookies are considered as personal data and fully fall within the definition of article 4 of the GDPR, which considers online identifiers as direct or indirect references to the natural person.

2. What cookies do we use? 

We may use different types of cookies in two categories: our own cookies and those of third parties. These cookies are also classified by purpose.

To date, only essential or functional cookies are exempt from the visitor's prior consent. 

3. Why do we use cookies? 

The purposes differ according to the categories of cookies used. Cookies serve to improve the use and functionality of our website, to improve the services we offer you by analysing the way you navigate the site and compiling statistics, or to personalise your browsing experience.

Cookies have different purposes and collect and retain different types of information, such as visitors' language preferences, statistics about visitors to a website, or ensure that the website functions under optimal conditions. Some of these cookies are therefore necessary to enable you to access our site in an optimal manner. They are automatically installed on your computer, before we are able to request your permission.

These categories of cookies are as follows:

a. List of ‘essential or technical’ cookies

These cookies are necessary for purely technical reasons for the use of the website. Given the technical necessity, only an information obligation applies and they are placed as soon as you access the website.

For these cookies, your consent is not required. It concerns the following cookies:





Validate that domain cookies are taken into consideration, check the integrity of the cookies sent and check the validity of the session.




Allow to define the user's source of origin.



Personalise the services by memorising your preferences (language, currency, location, navigation data etc.).


Administer the technical aspect of the website


b. List of ‘functional’ cookies

These cookies are placed by the Anthemis website server and allow you to greatly enhance your user experience.




The association with your shopping basket


Retains information about the category of the page, allowing pages to be displayed more quickly. 


An encrypted version of your customer identification number from the shop.


An indicator that shows whether you are connected to the shop.


An encrypted version of the consumer group to which you belong.


Keeps track of the identification number of the consumer segment you belong to


An indicator that shows whether you have enabled the cache option or not.


The identification number of your session on the server.


The last category you visited.


The latest products you have viewed.


Indicates whether a new message has been received.


A link to information on the history of your shopping cart and the items viewed if you have requested it on the site.


La vue magasin ou la langue que vous avez choisie.


Indicates whether a customer has authorised the use of cookies or not.


The products you have recently viewed.

c. List of ‘third party’ cookies

These cookies are subject to your consent. Third parties are likely to deposit cookies on your receiving terminal when you navigate on our site, subject to your consent.These third party cookies (hereinafter referred to as ‘third party cookies’) are as follows:





Token id

Analysis of website visits



Analysis of website visits


Session id

Analysis of website visits

4. Cookie storage 

Tracers or ‘cookies’ may not be kept beyond the time necessary to achieve the intended purpose.

All our cookies expire at the expiry date indicated in our tables. For example, some cookies are automatically deleted when you close your browser (so-called session cookies), while others remain on your computer for longer, sometimes even until you delete them manually (so-called permanent cookies).

In all circumstances, no cookies are kept for more than 13 months. At the end of this period, consent must be obtained again. 

5. Withdrawal of consent 

The recording of a cookie on your terminal is essentially subject to your prior and explicit consent. A banner relating to the management of cookies on the home page enables you to express your consent to our cookie policy. 

Where applicable, we decline all responsibility for the consequences related to the degraded functioning of our services resulting from the impossibility for our website to record or consult the cookies necessary for the functioning of the site and which you would have refused or deleted.

You can express and change your consent by modifying your browser settings. You can configure your browser to accept or block cookies via your browser. You can configure your browser software so that cookies:

are saved in your terminal;

are refused systematically or according to their issuer;

are, individually after your acceptance, to be registered in your terminal.

This parameterisation is likely to modify your internet browsing and your conditions of access to certain services requiring the use of cookies.

This configuration is specific to each browser.

6. How do I view and delete the cookies that are installed on my device?

If you want to know which cookies are installed on your device or if you want to delete them, you can use a setting in your browser. The configuration is specific to each browser and is described in the help menu of your browser, which will tell you how to change your cookie preferences.

You will find more information on how to proceed via the links below.Firefox




Internet Explorer

Firefox (mobile)

Chrome (mobile)

Safari (mobile)

Microsoft Edge

Are you using another browser? Check whether the procedure for your browser is included on the Ce site est uniquement disponible en anglais.

7. How do we protect your privacy?

Information on the processing of your personal data is set out in our privicy policy charte vie privée. You can also find there all your rights within the framework of the processing of your personal data.

8. Modification of the cookie policy 

This policy is subject to change and we invite you to consult it regularly.

Last updated on 1 November 2020.